Queen's Hospital

Queen's Hospital 2024-05-08 Person 2 5 0

I was in A&E for a total of 25 hours, it took 20 hours for me to be seen by a doctor, I was left in a cold corridor for 16 of those 20 hours, on a rock hard metal chair before having to result to laying in the floor in pain. The nurses and doctors were trying their best and I don’t blame them at all but the system as a whole is awful, people were suffering and just left. It was horrible and I was exhausted and sore by the end of it all.

Comfortable seating would be a good start if the wait times are that long, better food options, going 25 hours with only a sandwich and some biscuits is not easy, ideally more staff but that’s easier said the done given the way things are at the moment. Just make it more comfortable for people especially when there are longer waits. If you know someone isn’t going to be seen for atleast 20 hours, maybe set up a service that we get sent home then get a call or text back when we are (for example) 5th in the queue to be seen by a doctor so we can come back then and that way we can wait in the comfort of our own home.

Queen's Hospital 2024-05-08 Person 1 5 0

Absolutely awful my husband has dementia and he had a broken hip and left in corridor and no pain relief and because he couldn’t communicate with them to good he was left and he was in there for 27 hours before he went on a ward then there wasn’t any room in the ward so he was left in the middle of a ward, what is happening nowadays it’s totally a disgrace, not a very good experience at all.

Sort the system out big time absolutely disgraceful

Queen's Hospital 2024-05-08 Person 1 5 0

I was admitted to hospital with severe back pain I was discharged with severe back pain. I refused to be discharged without knowing what was the problem as I could not walk I was advised I need painkillers then an an and e doctor advised me I had sciatica and I need an MRI. He said my gp will refer me as an emergency appointment for an MRI the next day I chased the MRI to be told that the a and e doctor in his notes advised the MRI is at the discretion of the gp who I cannot get an appointment with.

Better time keeping and transparency in offering information and advice

Queen's Hospital 2024-05-08 Person 5 5 0

I am pleased with the service

Toilets need to be monitored frequently

Queen's Hospital 2024-05-08 Person 3 5 0

I was there over 10 hrs n still was none the wiser. I gave up went home

More drs

Queen's Hospital 2024-05-07 Person 4 5 0

Staff were kind and caring - no problems at all.

On arrival the waiting room was overflowing with patients and there was a long wait to be called through. There weren't enough seats and I had to stand for a long time.

Queen's Hospital 2024-05-06 Person 4 5 0

There is no question of how much of my time is spent in A&E, the answer is 12 hours before the first doctor sees me. That is ridiculous. After speaking to one of your nurse who happens to be a part timer, told me the many nurses over 6-12 months leave NHS and work privately because they paid them higher. I ask NHS to stop this behaviour. The same nurse looks like that she was new and she did not have much experience. She was about to inject me with lots of air bubbles. I would be in serious injury has she allowed the air bubbles to enter my bodies.

Hi staff in the A&E so that the time for A&E is reduced and also the doctors and nurses 24 hours a day. ask a question for yourself why so many doctors been leaving or not? Happy and also pay them the right amount so that you can retain all the doctors and nurses. Also, please train them effectively because those Nurses are properly trained and they can treat the patients effectively. There would have been a serious injury had the above nurse allowed the bubbles to go in my body. I have the picture of those bubbles, but there’s no option to attach it

Queen's Hospital 2024-05-05 Person 5 5 0

I was satisfied with the service and grateful that the appointment was on a Sunday as I didn't have to take time off work.

I can't think of anything at the moment

Queen's Hospital 2024-05-05 Person 5 5 0

I had a wonderful service

Nothing

Queen's Hospital 2024-05-04 Person 5 5 0

The nurse was so experienced and went through everything and really comfort me during fit in the coil .

Nothing